Kaizen Desk Reference Standard

"This book is one impressive source for learning and applying the concepts of Kaizen to any business model." -- James S. Byron, Manager, Learning and Organizational Development, PGM Groton, Pfizer Inc., April 2003

"This is the most comprehensive treatment of Kaizen that I have ever seen." -- Chris Bujak, Global Manager, Continuous Improvement, Air Products and Chemicals, Inc., April 2003

This book is the first complete step-by-step guide for applying Kaizen. It provides detailed support for evaluating opportunities, preparing for events, building and leading Kaizen teams in improving work processes, and following up to maximize long-term business benefits. Its methodology has been proven in over 150 Kaizen events conducted in the U.S., Canada, Europe, and the U.K.

Comes with the Kaizen Tool Kit, a CD-ROM containing 57 tools to support performing a Kaizen event; includes decision aids, planning guides, announcements, guides for evaluating work processes and developing improvement ideas, spreadsheets for calculating findings and results, and formats for presenting outcomes, creating leave-behind measures, and mining learning from events.