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Lean and Six Sigma Courses Mapping Office Workflows -- 2-hour Web-Based Course

USD $50.00 *Web Certificate Course*

Mapping Office Workflows -- 5 Lessons Mapping Office Workflows helps office workers create and study visual representations of processes that they work in. There are many mapping techniques and each can unveil a different aspect of the workflow. By "seeing" the process from different angles, solutions to nagging problems or convoluted workflows can be easier to see and fix. About This Course This course teaches people who work in an office environment how to map the processes they work in, step-by-step using techniques including Brown-Paper Flows, Workflow Diagrams, Flowcharts and Value Stream Maps. Course Objectives The objectives of the Mapping Office Workflows course are for the learner to: 1. Define the bounds of a workflow. 2. Use a variety of process (workflow) mapping techniques. 3. Identity hand-offs, disconnects, incomplete communication and rework loops as non-value-adding components (or waste.) 4. Plan improvements to workflows. 5. Consider a move from batch processing to continuous (or one-piece) flow. Intended Audience All employees who will be involved in office productivity and quality improvement efforts. Time to Complete Approximately 2 hours Why Does My Company Need This Training Program? If your company is working to improve quality and productivity, this course will help introduce everyone in your office how to use basic workflow techniques to map out the processes they work in to help uncover problems in the process. Mapping Office Workflows Lesson 1 - Overview of Workflows - What's a workflow? - Why map workflows? - Mapping methods - Which methods unearth what? Lesson 2 - Brown Paper Flows - Why a brown paper flow? - Constructing brown paper flows Lesson 3 - Workflow Diagrams - Brown paper flows compared to workflow diagrams - Construction a workflow diagram - Analyzing a workflow diagram Lesson 4 - Flowcharts - How flowcharts compliment workflow diagrams - Why flowchart a process - Types of flowcharts - Constructing flowcharts Lesson 5 - Value Stream Mapping - What is a value stream map? - Value stream mapping icons - Current state maps and future state maps - Making the future state map a reality Challenge (Course Test) - An assessment of the understanding of the body of knowledge.

Review opStrat Solutions provides a growing list of training and skills development opportunities to enhance organizational effectiveness. The training Workshops and onlilne training utilize multi-media and interactive formats to maximize skills development and enjoyment. Online Training Online training provides unparalleled training flexibility for schedule-challenged people throughout the organization. Consider the advantages: Interactive multi-media format -- much more interesting than a book and more personalized than a classroom Complete the online training when time is available -- no schduled meetings or workshops No need to miss anything when an interuption demands your attention -- just pause the training Repeat any part of the onlilne training to ensure understanding Work at your pace -- not the pace of a class. Go faster through familiar material or slower to focus on details Come back to the online training for a refresher. Integrated testing ensures understanding, all in the privacy of your office or home Many courses provide completion certificates Department managers and corporate training functions can monitor progress and record corporate training documentation Stop and re-start training without having to remember where you were. The systems take care of bookmarking. The certificate courses provide detailed knowledge of specific subjects and a completion certificate upon completion. opStrat Solutions has partnered with world class courseware developers to provide a growing list of web-based training materials. In many cases extended access has been arranged to enhance your ability to come back for a refresher update. Company Overview opStrat Solutions provides the insight of a manufacturing professional with highly developed technical and analytical skills and over 30 years experience in a broad range of manufacturing sectors and disciplines. opStrat Solutions helps organizations to be more profitable by reducing waste, inventory, and delivery times. The methods include a blend of training, coaching and mentoring, and operational leadership that is focused on fulfilling all customer needs while reducing capital employed and the cash-to-cash cycle time. Typical Benefits include: Improved financial flexibility, reduced costs, and improved quality drive increased margins and profits. Improved process flows generate results that happen naturally with a reduced need for supervision and technical support. Reduced delivery times create greater opportunities to command increased selling prices, further increasing the operating margins. Overhead resources become more available to support increased business volumes without increasing overhead costs.